Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or just want to flag an issue with a crypto casino we cover? This page explains how to reach the team behind Online Crypto Casinos and what you can expect once you do.
The Best Way to Reach Us
Email is the most reliable channel for getting hold of us. Write to [email protected] and a member of our editorial team will pick it up. We do not run a live chat or phone line, so email keeps everything traceable and lets us route your message to the right person.
A quick summary of what your message is about helps us respond faster — whether it is a question about a specific site, a correction, or something else entirely.
What We Can Help With
- Questions about our reviews — If you want more detail on how a particular crypto casino scored on payout speed, supported coins, licensing, or bonus terms, ask us directly.
- Corrections — Crypto casinos change their bonus terms, supported coins, and licensing details fairly often. If something on the site looks out of date, tell us and we will check it.
- Content suggestions — If there is an angle we have not covered, such as a specific coin, withdrawal issue, or a state-specific concern, let us know.
- Partnership or editorial enquiries — If you represent a crypto casino or affiliate programme, explain who you are and what you are proposing. Any commercial relationship we take on is disclosed on the relevant pages and never decides our rankings.
- Complaints about a listed site — If you have had a genuine problem with a casino we review, such as a delayed withdrawal or a disputed bonus, tell us what happened. We cannot resolve disputes on a casino's behalf, but reader reports inform how we score sites going forward.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, mention this in your message. We will point you toward relevant resources, including the National Problem Gambling Helpline.
What Happens After You Send a Message
A real person reads every email we receive; we do not rely on automated replies. Our aim is to respond within a couple of working days, though enquiries that need fact-checking against a casino's current terms can take a little longer, since bonus offers and licensing details on crypto sites are subject to change without notice.
Before You Write In About a Specific Casino
If your question relates to one of the operators we cover, such as BetPanda, CoinPoker Casino, Cryptorino, or any other site on our rankings, it helps to include the casino's name, the date you last checked its offer, and a brief description of the issue. Bonus terms, wagering requirements, and coin support can shift between our review date and the date you sign up, so we always recommend double-checking current terms directly with the casino before you deposit.
For general background on how crypto casinos operate outside the US, including licensing differences, you may also find our page on trusted non-GamStop casinos in the UK useful for comparison.
A Note on Accuracy and Independence
We aim to keep every review current, factual, and free of invented claims about licensing, payout times, or bonus figures. Reader corrections genuinely shape how we maintain the site, so if something we have published led you astray, we want to know.
Crypto casinos reviewed on this site operate offshore, typically under licences such as Curaçao or Anjouan rather than any US regulator, and playing at them sits in a legal grey area for US residents. Nothing you send us changes that fact, and nothing we publish should be read as legal or tax advice — for anything specific to your situation, consult a qualified professional. All operators listed require players to be 18 or older, or 21 where the site or state requires it. If gambling stops being fun, the National Problem Gambling Helpline is available at 1-800-GAMBLER.
Thanks for taking the time to read this far. Whatever the reason for writing in, we look forward to hearing from you.